As many of you may have seen in the news, an unprecedented Winter Storm hit Texas this past week, causing state-wide power, gas and water shortages. Unfortunately we have been without stable power for several days and our supplies have been stuck at various shipping hubs. These challenges are causing an overall delay in product creation and order processing. All open and new orders have been delayed unto power is fully restored and we are able to receive our supplies.
We are hopeful that we can resume normal business in the next week and will keep everyone updated as we learn more about the impacts from this storm. If you have questions about an order, you can send us an email to firstname.lastname@example.org and we will get back to you as soon as we can. Please note that it may be up to 48 hours before we can respond, but we will respond.
Your patience and understanding is appreciated during this unprecedented time. If you’d Like more updates be sure to join our Facebook Community: www.facebook.com/groups/