Preorder Policies

Preorder items are not ready to ship items. We open up preorders to allow you the chance to select the exact size/style without having to "beat the crowd" during a drop. Once we close our preorders, the collection is entered into production and orders cannot be changed or cancelled. We will always order a few extras which will be made available at a later date.

  • All preorder items are offered at a 15% discount, automatically applied at checkout. This discount is not valid with any other offer or promotion.
  • Preorder Turn Around Time (TAT) or Estimated Time of Arrival are always listed on the preorder page - please take note prior to ordering your items.  
  • Preorders are typically open for ordering anywhere between 3-5 days of sale start date, however to ensure a timely delivery we will close preorders once we hit our order minimum.
  • Make sure to order the size needed for the estimated time of delivery, to ensure proper fit.
  • Preorders estimated TAT does not include the shipping method selected at checkout. Delivery times are subject to USPS or UPS' shipping policies and timelines.
  • To avoid delays or order cancellation, we ask that you do not mix carts.

If you have any questions about your preorder, email us at orders@elizacate.com with your order # and we will do our best to assist you.